Clarity Business Travel: ClarityGo Accreditation

List of issues

There were no observed issues at Level A or Level AA priority.

Level AAA

• There was link text found which may be hard for some users to reads.
  1.4.6 Contrast (Enhanced) (Level AAA)
• A timeout was found which the user is not made aware of in advance.
  2.2.6 Timeouts (Level AAA)
• Abbreviations are present which are not expanded upon in their first instance on the page.
  3.1.4 Abbreviations (Level AAA)

Journey

1. Welcome to ClarityGO
   https://qa.clarityfalcon.com/
   1. Email – Enter your DAC email address
   2. Password – Enter your password for the service
   3. Click Sign In
2. Dashboard
   1. Select Flights
3. Search for flights
   1. From – Enter London and select LON London Airports
   2. To – Enter Paris and select PAR Paris Airports
   3. Departure – Select 11/07/2024
   4. Return – Select 18/07/2024
   5. Passengers – Select 1 Adult
   6. Lead traveller – Select yourself
   7. Select Search for flights
4. Search results
   1. Test the search filters and select a flight
5. Flight details
   1. Test the Compact view toggle
   2. Select a fare
   3. Select an extra baggage option
   4. Select Add to basket
   5. Select Continue shopping on the modal that appears
   6. Select Rail
6. Search for trains
   1. From – Enter Neath
   2. To – Enter London (any)
   3. Outbound – 10/07/2024
   4. Depart after – Select any time
   5. Return – 19/07/2024
   6. Arrive before – Select any time
   7. Passengers – Select 1 adult
   8. Lead traveller – Select yourself
   9. Select Search for trains
7. Search results
   1. Test the expandable content on the page
   2. Select a Super Off-Peak Single Outbound train
   3. Select a Super Off-Peak Single Return train
   4. Select one of the ‘Select train’ links and test the modal
   5. Select Continue
8. Ticket details
   1. Outward journey – Would you like to reserve a seat? – Select the Yes radio button
   2. Return journey – Would you like to reserve a seat? – Select the No radio button
   3. Seating preferences – Select options from the dropdown menus and checkboxes
   4. Delivery method – Select the Ticket on departure radio button
   5. Please select ToD ticketing location – Enter Neath
   6. Select the Add to basket button and test the modal that appears
   7. Select Continue shopping
   8. Select Hotels
9. Search for hotels
   1. Location – Enter Cardiff and select Cardiff, UK
   2. Check-in – Select 09/07/2024
   3. Check-out – Select 10/07/2024
   4. Guests – Select 1 room and 1 adult
   5. Lead traveller – Select yourself
   6. Select Search for hotels
10. Search results
    1. Test the search filters and select a hotel
11. [Name of hotel]
    1. Test the page including the map and then select Add to basket
    2. Select Continue shopping
    3. Select Car Hire
12. Search for cars
    1. Pick up & drop off location – Enter Cardiff and select Cardiff, United Kingdom
    2. Pick up date & time – Select 09/07/2024 at 11:00
    3. Drop off date & time – Select 18/07/2024 at 18:00
    4. Driver age – Select an age
    5. Lead traveller – Select yourself
    6. Select Search for cars
13. Search results
    1. Test the filters and select the Details button on any of the cars
14. Car details
    1. View car details and add an extra
    2. Select Add to basket
    3. Select Continue shopping
    4. Select Extras
15. Search for extras
    1. Select to search Lounge
    2. Location – Enter London and select London Gatwick Airport
    3. Date & time – Select 11/07/2024 at 08:00
    4. Guests – Select 1 adult
    5. Lead traveller – Select Yourself
    6. Select Search for lounge
    7. Select Details for any of the lounge results
16. Lounge details
    1. View the lounge details and then Add to basket
    2. Select Go to basket when the modal appears
17. Basket
    1. View the basket and then delete the Car hire entry
    2. Select Start booking
18. Booking (Step 1)
    1. Select the Change button in the Lounge, Hotel, Rail and Flight section
    2. Test the components in the modals that appear and select any of the existing trips and then close each modal
    3. Select Next
19. Booking (Step 2)
    1. Outbound Flight Number – Enter 1234
    2. Outbound Flight Time – Enter 18:00
    3. Destination – Enter Paris
    4. Title – Select Mr
    5. Phone – Select United Kingdom and enter 07123456789
    6. Date of birth – Select 2002/05/24
    7. Nationality – Select United Kingdom
    8. Gender – Select Male
    9. Meal request – Select FPML (Fruit Plate)
    10. Select Next
20. Booking (Step 3)
    1. Operator Code – Enter DAC Test
    2. Select Next
21. Booking (Step 4)
    1. Select the checkbox for ‘I agree with all terms and conditions’
    2. Select the checkbox for ‘I accept the rail fare rules together with National Conditions of Travel’
    3. Select the checkbox for ‘I confirm that the hotel rate is booked with another travel product that is not a hotel’
    4. Select Send for approval
22. Your booking has been processed
    1. Select Trips
23. Trips Management
    1. Select the expand row details elements
    2. Select Orders
    3. Select the expand row details elements
    4. Select Bookings
    5. View booking details
    6. Select admin panel
24. Companies
    1. Select Digital Accessibility Centre
25. Digital Accessibility Centre
    1. Select Groups
    2. Select Approvers
26. Approvers
    1. Select Users
    2. Select Products
    3. Select the Back element that appears just before the Approvers heading
27. Digital Accessibility Centre (already tested)
    1. Select Supplier Credentials
    2. Select My profile
28. [Your profile name]
    1. Select Edit
    2. Postcode – Enter SA10 6FG
    3. Select Save
    4. Select Docs & Loyalty
29. Docs & Loyalty
    1. Select Add passport
    2. Passport no – Enter 1234
    3. Date of issue – Select 2024/02/24
    4. Date of expiry – Select any date in the future
    5. Issued in – Select United Kingdom
    6. Nationality – Select United Kingdom
    7. Given names – Enter your first name
    8. Surname – Enter your surname
    9. Date of birth – Select any date
    10. Gender – Select any gender
    11. Select Add passport button
    12. Select Delete
    13. Are you sure you want to delete the passport? – Select Confirm
    14. Select Preferences
30. Preferences
    1. Test each of the tabs (Flights, Hotels, Rail, Car Hire, Lounges)
    2. Select Password
31. Password
    1. Current password – Enter your current password
    2. New password – Enter DACTest123$$
    3. Repeat new password – Enter DACTest123$$
    4. Select Change password
    5. Select Payment cards
32. Payment cards