Who We Are
Creating inclusive digital experiences for everyone
We are The Digital Accessibility Centre (DAC), and we provide guidance and support to public, private, and voluntary organisations that create digital media, ensuring that it meets Global accessibility standards, laws, and guidelines.
Leaders in Digital Accessibility
At the Digital Accessibility Centre our team of experts specialise in design, development, testing, accreditation, and training to ensure that our clients' digital projects are accessible to everyone. We firmly believe that websites and apps must be fully accessible for all users, and our aim is to make great accessibility the everyday rather than the exceptional.
Dedicated Accessibility Specialists
We are a growing team of accessibility specialists, passionate about inclusion and ensuring that everything digital is accessible. Our user testing team live with disabilities, and can use multiple types of Assistive Technologies, giving them unique insight and unrivalled expertise in the world of digital accessibility.
Trusted by hundreds of organisations
As you can see from our client list, we have provided Digital Accessibility services to hundreds of organisations across various sectors.
Our management team, testers, and technical auditors are regular speakers and panel members at the key events in the field of User Experience and Accessible Digital media. Included in our personnel are former invited experts on the W3C panel.
Founded in 2010 as a social enterprise
At the Digital Accessibility Centre, we operate on a not-for-profit basis. With a team of over 80 people, we can offer a diverse range of user testing across various platforms.
As a proud Living Wage Foundation accredited employer, we believe that hard work deserves fair pay. We also believe in equity in the digital world not just equality, and that is what we strive for.
Because Everyone Matters.
Trusted by leading organisations
The Digital Accessibility Centre delivered two thought-provoking training sessions for members of our team last year. The courses were packed full of actionable insight and served as a fantastic grounding for us as we embarked upon a period of content and website transformation. The team found the opportunity to speak to a visually impaired user particularly valuable and were able to dig into their experience in using our site.
I have the privilege of leading the accessibility improvements for one of the largest banks in the UK, and the experience was both challenging and incredibly rewarding. Our mission is to ensure that every customer, regardless of their abilities, can access the bank’s digital services with ease and confidence.
From the outset, the bank's commitment to inclusivity was clear, but the scale and complexity of its systems presented unique challenges. We worked across various digital platforms, including web and mobile banking applications, ensuring compliance with WCAG (Web Content Accessibility Guidelines) while enhancing the overall user experience.
What stood out most was the collaborative approach between the internal teams and the external consultants, ‘The Digital Accessibility Centre’. Regular testing with disabled and or impaired users, including those with visual, hearing, motor, and cognitive impairments, allowed us to identify issues and refine our solutions. Whether it was improving keyboard navigation, enhancing screen reader compatibility, or designing intuitive, user-friendly interfaces, the feedback was critical in shaping a truly accessible product.
The process involved testing and feedback at every stage of the project lifecycle, from early design using an accessibility drop-in clinic every week to providing facilitated usability sessions by DAC and then on to testing in a pre-production environment and finally full auditing platforms.
The process ensured that accessibility was, and still is, taken into consideration at every stage of the design and development. Ensuring a truly accessible digital product for our customers.