Audit and Accreditation

Contact us to start the process. You can do this by emailing our Sales Team - team@daca11y.org

We will need to know the following:

• The product's details.
• Which areas of the product are to be audited.
• Any access restrictions and requirements.
• An approximate time we can start the project.

Once we have looked at the product and scoped how long it will take. We will send you a proposal for the audit which confirms what we are testing, access requirements, and how much it will cost.

Once you agree to the proposal, we can schedule your audit.

On the agreed date, we will carry out the audit.

For this to happen, we expect the following:

• Access to the product to be stable while auditing.
• No updates to the areas of the product we will be auditing.
• A contact for any issues with the product or access.

If these requirements cannot be met, we may need to delay the audit until things are more stable.

If the audit needs to be delayed, we will discuss this with you and reschedule the audit to the next compatible date.

The reporting process will begin when the audit begins; but as the auditor needs to compile the users' results, this may take longer than expected, up to the same amount of time the audit took in addition to the testing period.

The report will contain a summary of the audit, a list of issues found, and recommendations for remediation.

The report will then be checked for accuracy and any possible errors. This too may take a couple of days to complete.

After the above has been completed, we will send you the report.

Once you have read and digested the report, we can arrange a debrief with you to answer any questions you may have. This 1-hour debrief can be conducted over video call to discuss the report and answer any questions you may have.

Based on our report recommendations and the information from the debrief, you can then begin the remediation process and fix the issues found in the audit.

It is important to note that while the report documents barriers found during the audit, we cannot log every issue of those types found in the product; we give examples of those issues for you to understand the solutions. It is therefore important to ensure that issues are fixed throughout the product, not just the examples listed in the report.

Once the remediation process is complete, we can recheck the product to ensure that the issues have been fixed and that the product is now accessible.

If you are sure everything has been fixed, please contact our Sales Team to schedule a retest.

You will receive an updated report which will show the results of the retest and any issues that remain.

If all issues from the report have been remediated, we can then provide an Accreditation Certificate to you.

If the issues have not been resolved, you will need to resolve them and we will need to retest them before you can be accredited.

Some issues may be except from the Accreditation Certificate if they meet the criteria for exception. Please discuss with us if issues may be difficult to fix due to external factors.

Once you have achieved accreditation, you will receive a link to your product's digital Certificate of Accreditation, plus a badge to display on your website based on the WCAG level you conform to.